Are you a business in Kent or South East England looking for reliable IT support tailored to your specific needs? Look no further! We understand the challenges that businesses face when it comes to managing their IT infrastructure efficiently and effectively. Whether you need assistance with troubleshooting, helpdesk support, maintenance, or cybersecurity, we have the expertise to provide you with trusted IT support that you can rely on. Our team of experts is dedicated to ensuring that your IT systems run smoothly, allowing you to focus on your core business operations. Don’t let IT issues hold you back. Choose MPR IT Solutions for comprehensive IT support services in Kent and South East England. Contact us today to learn more about how we can meet your specific business needs.

At our company, we believe that IT support should be seamless and hassle-free. We strive to build long-term relationships with our clients by delivering personalised solutions that address their unique business requirements. With our team of experienced IT professionals, we can help you streamline your operations, enhance productivity, and ensure that your network and systems are always running smoothly. From troubleshooting and helpdesk support to network maintenance and cyber security, we have the expertise to handle all aspects of your IT infrastructure. Don’t let IT issues hold your business back. Let us be your trusted partner in navigating the ever-changing world of technology.

Reliable IT Support Services Tailored to Your Business Needs in Kent

MPR IT Solutions, based in Ashford, Kent, is dedicated to providing exceptional support to businesses in Kent and South East England. We understand that not all businesses operate within the standard office hours of 08.30 – 17.30, Monday to Friday. That’s why we are delighted to offer extended support hours.

We have noticed an increasing demand for support outside of our general hours, particularly from businesses in the manufacturing, hospitality, and leisure industries in Kent and South East England. To meet this demand, we now offer a monthly add-on that allows you to extend your support hours beyond our standard offering. This add-on is not automatically included in our regular monthly support contracts, but it provides the flexibility and peace of mind that your business needs.

With our extended support hours, you can rest assured that our team of experts will be available to assist you whenever you need it. Whether you encounter technical issues, require urgent assistance, or simply have questions, our dedicated support team is here to help.

At MPR IT Solutions, we take pride in having an in-house team of IT professionals based right here in Kent. Unlike outsourced helpdesks, our team is fully integrated into our company and has a deep understanding of the local business landscape. This means that when you partner with us for IT support, you can trust that you will be working directly with our knowledgeable and experienced team in Kent. We believe in the power of personal service and building long-term relationships with our clients, which is why having an in-house team is so important to us. With MPR IT Solutions, you can rely on our in-house experts to provide you with the top-notch IT support that your business deserves.

Don’t let limited support hours hinder your business operations. Choose MPR IT Solutions for tailored IT support in Kent and South East England, and take advantage of our new extended support hours add-on.

Option 1: Extended hours support from 06.00 – 22.00, seven days a week, with our dedicated team of engineers available to promptly answer calls and provide comprehensive support. This service is available for an additional monthly cost to your existing contract, ensuring that your business receives the assistance it needs outside of standard office hours.

Option 2: 24/7 hours support, with our dedicated team of engineers available to promptly answer calls and provide comprehensive support. This service is available for an additional monthly cost to your existing contract, ensuring that your business receives the assistance it needs outside of standard office hours.

Option 3: For existing customers who may not require out-of-hours support regularly, we offer ad-hoc support at an hourly rate. This flexible option allows you to access our expert assistance whenever the need arises, without committing to a monthly add-on.

Please note that we continue to prioritise out-of-hours support for Business Critical situations.

Our team is ready to swiftly respond to any issues that indirectly impact a Mission Critical function or directly impact a business unit’s primary function. Rest assured that we are here to provide the necessary support when it matters most.

Choose MPR IT Solutions for reliable and tailored IT support in Kent and South East England.

If you would like more information on our extended hours’ additional service please contact our Sales team on 0800 030 20 30 or email us sales@mpr-it.co.uk

Note: All of our out-of-hours support is provided on a best-effort basis and as with our day-to-day support, requests will be prioritised according to the nature of the support required.